Gateway is damage

[elfrost]

Just got that today
what happened?


Array
(
[error] => CODE: 10525. Invalid Data. This transaction cannot be processed. The amount to be charged is zero.
)

 

[Vitaly Kukin]

Just got that today
what happened?


Array
(
[error] => CODE: 10525. Invalid Data. This transaction cannot be processed. The amount to be charged is zero.
)

You should update the plugin and theme to latest version and try again, if the problem persists, please contact support

 

[elfrost]

You should update the plugin and theme to latest version and try again, if the problem persists, please contact support

this is what support told me and what we did but I got same issue after that

 

[Yaros]

this is what support told me and what we did but I got same issue after that

Please PM ME your wp-admin access?

 

[elfrost]

Please PM ME your wp-admin access?

pm sent

 

[Rasge10]

Hello:

I have this message error
Array
(
[error] => CODE: 10413. Transaction refused because of an invalid argument. See additional error messages for details.. The totals of the cart item amounts do not match order amounts.
)

Can you help me?

Thanks

 

[Victoria Kudryashova]

Hello:

I have this message error
Array
(
[error] => CODE: 10413. Transaction refused because of an invalid argument. See additional error messages for details.. The totals of the cart item amounts do not match order amounts.
)

Can you help me?

Thanks

Hello, could you PM me all details about this order? what products were ordered? we will try to reproduce the situation to understand what might be the issue. Also I will need your domain name and WordPress login and password.