Fulfilment problem

esdeemen

New Member
Automatic completion of customer data has not worked for a long time.
Sometimes only the zip code, name and surname are completed.
I have to paste the street name and phone number together with the area code each time myself.
The problem has been present for over half a year.
Shipping parcels to Poland.
Has anyone encountered a similar problem and do you have a solution for it?
 

Georgy

Active Member
Automatic completion of customer data has not worked for a long time.
Sometimes only the zip code, name and surname are completed.
I have to paste the street name and phone number together with the area code each time myself.
The problem has been present for over half a year.
Shipping parcels to Poland.
Has anyone encountered a similar problem and do you have a solution for it?
Hello! Please provide your Extension version, Order id or link, and WP access details to our support team - support@alidropship.com
 

jaimeferrer

New Member
tengo
Automatic completion of customer data has not worked for a long time.
Sometimes only the zip code, name and surname are completed.
I have to paste the street name and phone number together with the area code each time myself.
The problem has been present for over half a year.
Shipping parcels to Poland.
Has anyone encountered a similar problem and do you have a solution for it?
tengo este problema desde hace un mes
I have this problem for a month
 

Volodya Alexanyan

Administrator
Staff member
ya lo hice hace tres semanas y no me han solucionado nada

I already did it three weeks ago and they have not solved anything for me
Hi there! Please contact us through support@alidropship.com and provide your WP access details & Order id or link. We will check what might be wrong and resolve your issue.

It is possible that your email has not been received, hence I'd recommend you to resend the details. Best regards.
 

jaimeferrer

New Member
Hi there! Please contact us through support@alidropship.com and provide your WP access details & Order id or link. We will check what might be wrong and resolve your issue.

It is possible that your email has not been received, hence I'd recommend you to resend the details. Best regards.

Thank you for your interest, I have already done all that
they answer me :



Hola,Estimado,

Lamentablemente aun no estamos listos con el chequeo de tu caso, pero espero que encontremos la solución pronto.
Gracias de antemano por tu entendimiento y paciencia.

Atentamente,

Anastasiia
Anastasiia de AliDropship ES​
 
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