FACEBOOK BUSINESS

#81
I have installed the plugin correctly, and add the feed to my FB shop page. All of my products show up, however, they all show up as out of stock. Any idea what is causing this since my website shows plenty of inventory. Thanks
 

Ekaterina Sayapina

Administrator
Staff member
#82
I have installed the plugin correctly, and add the feed to my FB shop page. All of my products show up, however, they all show up as out of stock. Any idea what is causing this since my website shows plenty of inventory. Thanks
Hello,

We haven't run compatibility tests yet. Feed generated in the FB Business add-on has been created for dynamic ads, not FB Shop.
Anyway, we'll give it a check, thanks!
 
#89
yea I don't get an error just get the spinner that goes on forever. If I inspect the web console it has an error "Uncaught TypeError: Cannot read property 'addWebSite' of undefined"
 

omktg

Active Member
#90
yea I don't get an error just get the spinner that goes on forever. If I inspect the web console it has an error "Uncaught TypeError: Cannot read property 'addWebSite' of undefined"
Maybe its the same thing that happened to me. I'm sure Dimitriy will figure it out. Just message him.
 
#92
ADS team after the updates of FB plugin and Google Plugin.
None of them generating feeds.
FB always stuck and 8 to 21% please why updates are not stable?
 
#93
There is an issue for facebook business plugin. I discover there is no content id for "AddToCart" event. It is challenging to create custom audience based on this "AddToCart" event if you want to do retargeting.

Even though I contact this to the alidropship support team, there is no response from them.
 

Attachments

#96
I'm getting 500 error and also difficult to login WP admin panel after activating this plugin. Had to remove it.
Currently my site using PHP7.2 and installed with Alidrophip,Social Rabbit and Google Merchant plugin.
 
#99
Hello!
"ViewContent", "AddToCart" and "Purchase" are basic events included into FB Pixel settings by default.
you mean these setting "ViewContent", "AddToCart" and "Purchase" under Facebook Pixel settings by default itself or these setting "ViewContent", "AddToCart" and "Purchase" under FB Business Plugin settings by default itself ?

Because I notices most plug-in as below let users disable/enable purchase events...
https://wordpress.org/plugins/woocommerce-conversion-tracking/
https://wordpress.org/plugins/wp-facebook-pixel/
https://www.pixelyoursite.com/
https://wordpress.org/plugins/pixel-caffeine/

You mean I can manually set these setting "ViewContent", "AddToCart" and "Purchase" under Facebook Pixel settings at https://business.facebook.com ?
 

Dimitriy Strekalov

Administrator
Staff member
you mean these setting "ViewContent", "AddToCart" and "Purchase" under Facebook Pixel settings by default itself or these setting "ViewContent", "AddToCart" and "Purchase" under FB Business Plugin settings by default itself ?

Because I notices most plug-in as below let users disable/enable purchase events...
https://wordpress.org/plugins/woocommerce-conversion-tracking/
https://wordpress.org/plugins/wp-facebook-pixel/
https://www.pixelyoursite.com/
https://wordpress.org/plugins/pixel-caffeine/

You mean I can manually set these setting "ViewContent", "AddToCart" and "Purchase" under Facebook Pixel settings at https://business.facebook.com ?
In order to set your Facebook Pixel, you need to connect it to your site using our Facebook Business add-on and to your Catalog in Facebook Business Manager, where you can set it up using Facebook Business Manager tools.
 
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