Duplicated Shipping notification Email via mailgun

[kevin2017]

I got the duplicated email using mailgun service. It happens many times. Please check it.

 

[Victoria Kudryashova]

I got the duplicated email using mailgun service. It happens many times. Please check it.

Hello, you mean you have 2 copies as a seller? anyway this is not connected with AliDropship plugin, you need to contact Mailgun support

 

[kevin2017]

Like this shipping copy email.

 

[Victoria Kudryashova]

Like this shipping copy email.

Please try to contact Mailgun support.

 

[kevin2017]

Thi

Please try to contact Mailgun support.

This happens only with Shipping notification. I don't think this relates to Mailgun. But I just submitted a ticket.

 

[kevin2017]

I got response from Mailgun:

It looks like these messages were actually submitted twice from your application as the 2 accepted events we have in the logs have differing message IDs. The first message:
....
Please check your side to ensure that messages are not being submitted twice. If you have any new evidence to submit, please update the ticket and we can investigate further.

 

[kevin2017]

Anyone on this now?

I got response from Mailgun:

It looks like these messages were actually submitted twice from your application as the 2 accepted events we have in the logs have differing message IDs. The first message:
....
Please check your side to ensure that messages are not being submitted twice. If you have any new evidence to submit, please update the ticket and we can investigate further.