Customer Service

[Matthew-2189]

Hello,

I've been trying to get in touch with customer service for the past 24 hours. No response or automated message saying that my request was received. Is there a chat or contact number I can call to get in touch with support.

Thank you

 

[chris37]

Is there a chat

In them website they have a live chat, did you try that?

 

[Matthew-2189]

No I will check that out thanks!

 

[Georgy]

No I will check that out thanks!

Hello! Thank you for reaching out. Could you please provide me your contacting email? I will check your ticket in our crm

 

[Matthew-2189]

Hello. Still no response. My email is matthew89.wordpress@gmail.com. Thank you.

 

[Yaros]

Hello. Still no response. My email is matthew89.wordpress@gmail.com. Thank you.

Hello, the last ticket on our system from matthew89.wordpress@gmail.com was answered one month ago. Could you please visit AliDropship.com, click the chat button at the bottom and describe the issue. Probably your email to support@alidropship.com did not reach us for some reason.

 

[Matthew-2189]

Well one of the issues I'm having is my orders come in as abandon, I was also requesting changing a theme. Bizzare because the email went through to your support@alidropship.com. Maybe you missed it, but this happens almost everytime I try to contact you.

 

[Djoisan]

There must be software or an app for that. You can easily access it and get some support. I can recommend the software I use. It always helps when I need to make some analysis of my business and sales. The difference between crm vs cem is that crm is accentuated more in customer marketing. What about cem, it seeks to provide the best work experience with customers. I designed my own website that is an online store of women's cloths. And wxora is the best software to make some reviews and the feedback from customers which helps you to improve your business.