Chinese New Year - Notice
- Thread starter ofuroinu
- Start date
we are using https://optinmonster.com for notification bars.
Adil Habib
Member
ofuroinu
Active Member
Before paying them you will have to send them a message to sure about if they can ship out before going holidays. If cannot you will have to inform you customer accordingly this is how I do these days. Otherwise your money left with sellers and customer will push for refund
ofuroinu
Active Member
But seems not free
Direct Webstore
Well-Known Member
I just put my sites into "Maintenance Mode" for a week, with splash screen offering them a 10% discount code they can use in a weeks time. Much less hassle ... and when you re-open in a weeks time, you get a flood of orders.
I need a holiday too.
I need a holiday too.
ofuroinu
Active Member
I just put my sites into "Maintenance Mode" for a week, with splash screen offering them a 10% discount code they can use in a weeks time. Much less hassle ... and when you re-open in a weeks time, you get a flood of orders.
I need a holiday too.
Sounds a good idea but now I need to delay with orders just came in and if customer agree otherwise refund
Direct Webstore
Well-Known Member
I'd just write to them saying as your warehouse is in China and it's Chinese New Year there "may" be a delay and here is a 10% coupon for your next purchase and leave it at that. Most will just accept it and you won't hear anything from them. PLUS ... they may use the coupon code to buy ANOTHER thing from you. Win Win!
Any few that complain and want a refund ... just give it.
ofuroinu
Active Member
Exactly that is what I did too .
CaptainFlashlight
New Member
Might I ask how you do the maintenance mode thing? I've looked and cant find it. Is it a Wordpress setting or something in Cpanel?
Direct Webstore
Well-Known Member
I use a free plugin called "Maintenance" You can put any messsage you like on it. Search for it in Plugins/ Add new