Cart not working on Davinci theme

hunybuny2

hunybuny2

Member
Hello,
So, I am in final stages of launching my site and I am using Davinci theme. When I add any product to cart and then proceed to checkout, no product shows on cart / check out page. Then I checked same issue with Michelangelo theme, but on that theme it is working fine.


In addition to that, in both themes the checkout page title (in browser tab) shows "Page Not Found - My Site Name".

I need help to solve this issue as soon as possible.

Details:
Plugin Version: 0.8.2.3
Davinci Theme version: 0.7.5
Michelangelo Theme Version: 0.6.5
Browser: Google Chrome

Regards.
 
kevgl

kevgl

Active Member
Hey, i launched mine yesterday with the Davinci theme. I have the same problem product NOT showing up. When i use Michelangelo theme it is working fine.
I also saw "Page Not Found" but here is what to do: go to "Customization". General tabs open and you'll see blue "Create" button. Click it, and refresh your cart page to see if it is solved. It helped me solve mine.

I am gonna use Michelangelo theme for a while because of this bug.

Update: Now the Michelangelo is also NOT showing it.

Such a waste of all the traffic that went to my website.. The funniest thing about is: i tested it before going social.. Nothing was wrong.. Now all of a sudden everything wrong... pff...
 
Last edited:
R

Roni

New Member
Hi Guys,

Im having the same issue? Did you get to solve this?
Any help would be appreciated
 
Groan

Groan

Member
I'm getting my site set up and I see posts like this with no reply from support. This doesn't instill confidence in me at all.
 
kevgl

kevgl

Active Member
Roni said:
Hi Guys,

Im having the same issue? Did you get to solve this?
Any help would be appreciated
Click to expand...
I switched over to the Michelangelo theme in order to get it to work and keep on going until this is fixed to switch it back.
 
R

Roni

New Member
Groan said:
I'm getting my site set up and I see posts like this with no reply from support. This doesn't instill confidence in me at all.
Click to expand...

I contacted support, they fixed the bug on my website in less than 24hr ,and it was the weekend
 
Groan

Groan

Member
Roni said:
I contacted support, they fixed the bug on my website in less than 24hr ,and it was the weekend
Click to expand...
That's great! I just think that for visibility they should be at least responding to threads like this when such issues arise. Would help to build confidence in the customers (source: I work in enterprise level software support)
 
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