Hello guys,
I know there have been discussions about it, but the more I read, the more I get confused about the topic
So let me start:
When I sync all tracking numbers (and there are new numbers) the customer gets a notification about his shipped items, including the tracking numbers.
Then what should I do after this?
For me personally, the order is closed, so I'd like the status to change to completed.
Right now I have to set the status to 'completed' manually and the user gets another email. That's kinda odd to me.
I can deactivate the 'completed' email notification, but still have to change the status manually.
Is there a fast and efficient solution for this already that I might have missed? Or do you have other suggestions?
I know there have been discussions about it, but the more I read, the more I get confused about the topic
So let me start:
When I sync all tracking numbers (and there are new numbers) the customer gets a notification about his shipped items, including the tracking numbers.
Then what should I do after this?
For me personally, the order is closed, so I'd like the status to change to completed.
Right now I have to set the status to 'completed' manually and the user gets another email. That's kinda odd to me.
I can deactivate the 'completed' email notification, but still have to change the status manually.
Is there a fast and efficient solution for this already that I might have missed? Or do you have other suggestions?