Main features:
- Minor optimisation improvements
Hello, could you please remind me your email - I will clarify with our support the details and why your emails are not answered? I can't see in my Inbox on Forum any messages from you in the 5th of August.@Victoria Kudryashova I'm a little pissed for your support. I contacted you on August 5th and you asked info and I provided. And no answer for 11 days so far! My site was a few days down ONLY FOR ALIDROPSHIPWOO plugin. This is not what is expected from a professional team.
Anyways, I hope you guys improve how you support your customers.
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How can I make sure the right version is running on my site now? it is updating automatically, and I don't know if it is the php 7.1 version running on my site or the php 7.2+ version. I'm running php 7.3.8 atm.
Also, do I still need to have DropshipMe plugin? I paid for it and I still have a lot of points to use to import products. But I don't know if that plugin is still alive and needed at all? (TBH, I'm worried to use your other products anymore. Your main one is this AliDropship, and in a worse situation, you didn't support me at all and that made me think twice about buying your other products/services) I hope you can change my mind.
Yes because usually messaging in the forum to staff is annoying, and I avoid it. I thought that the right way to ask for support is the email or thread. I had the thread with no result and then decided to email.I can't see in my Inbox on Forum any messages from you in the 5th of August.
Is this screenshot helping?could you please remind me your email
I'm sorry , but there is no email on that screenshot, please PM me it - I will resend it to our support.Yes because usually messaging in the forum to staff is annoying, and I avoid it. I thought that the right way to ask for support is the email or thread. I had the thread with no result and then decided to email.
Is this screenshot helping?
View attachment 9898
I fixed your plugin's issue to make my website be live again (but then your plugin should be disabled), but there are dead serious issues with it that when I activate it, after a few minutes it makes the whole site down and I have to do a lot of work to bring it back.
SentI'm sorry , but there is no email on that screenshot, please PM me it - I will resend it to our support.