Abandoned cart not working

[Jhon Loustano]

Hi Yaros, I have an issue with abandoned cart. I simulate an order and fill all the info included the email, then I cancelled the order.

I can noticed that the plugin get the correct email.



But the abandoned email doesn't send out and there is not email in the queue list.



There is not a problem with the mailing service, it works fine. I have made a test email and delivered ok. Please check this out, because it is a great feature and would be great to get the benefit of it. Thank you very much.

 

[Yaros]

Do you mean that the emails are not sent?

 

[Jhon Loustano]

Thats right, emails are not sending from abandoned cart

 

[Yaros]

I will need access to your wp-admin to test it.