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  1. L

    Updating product info doesn't work

    my pricing formula is simple and i just have one and so i dont think i should have any problems. 0 < cost < ∞ = cost + (certain amount) i have my settings on Auto Update for stocks and pricing every 15mins. say for example the original product was 16.99 and my formula added say 10. it wud...
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    Major Flaw in both plugins

    yes and for the prices as well. i had a customer ask a price from me and i gave her the price on my website. i didnt check the supplier's since i assumed its udpated already since its in auto-update. but when i checked it, it was a completely different price. so basically i gave a wrong price to...
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    Major Flaw in both plugins

    im having the same issue, i assumed my prices and stocks were all update since i set it to update every 15 mins. but now i had to update it manually and some of the products were actually gone from ali alreaady :/
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    Updating product info doesn't work

    Hi Victoria, Im having the same problem. My products are set to update automatically every 15 mins. but today when a customer asked how much a product is I actually gave her the wrong price because I was assuming my product's prices were all correct. But when I went to the supplier's product...
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    TheTattooBodyArt

    hi i just have a question, how did you get 5k+ likes if u just started 2 weeks ago? did u use social rabbit or any social media software or was the likes mainly from fb ads?
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    2nd license

    you would have to buy a 2nd plugin i rmb they give a 15% discount 1+ ,then another discount for more than 4-5 (i think? cant rmb how much %) but i know its 40% discount for 6+ plugin.
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    Feedback request

    your product description has a bunch of information that you dont need, like photos of unrelated products that says shop now but doesnt link to any product at all, clean it up and remove the ones you dont need. i think the product titles needs changing too :)
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    Contact us email system doesn't work.

    Oh and also, you need to send an email to mailgun customer support. https://mailgun.com/app/support Here's the sample from the knowledge base: Enter ticket subject: Business verification Enter this message: 1. What types of emails will you be sending – transactional or marketing? Please...
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    Contact us email system doesn't work.

    you changed your dns already? go to "Domains" then your API key should be listed under the Domain Information, Copy that then go to Alidropship > Notifications > Mailing Service settings > Choose Mailgun > Paste API key and the domain you used. I had problems setting up my mailgun too because...
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    Adding Stripe to Payment Options

    mmmm not sure i did a little bit of search on google and you might have to check with stripe's customer service and see if they have a log of the error. are you using alidropship or woo? if stripe doesnt find any error then better double check with alidropship team on monday use their live...
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    Contact us email system doesn't work.

    you can edit your dns settings through your alidropship cpanel, you should have all your links on the email they sent you when they gave you all your account information. login to cpanel > advance dns editor > enter all needed information from mailing service to verify you own the domain. i...
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    Contact us email system doesn't work.

    okay so are you signed up or are you not signed up for mailgun/sendgrid/sendinblue/sparkpost/mandrill? did you enter API keys correctly on alidropship > notifications > mailing service settings ? cause the process goes like contact page > customer sends inquiry > goes through...
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    Contact us email system doesn't work.

    the mailing service account i was pertaining to was mailgun, sendinblue, sendgrid etc - that one is activated correct?
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    Contact us email system doesn't work.

    what hosting do you use? is it alidropship's or a 3rd party hosting? your mailing service account is activated? if it doesn't send from the Contact Page from the website and you're not receiving it on your webmail (email@domain.com) then something is blocking it. if you're using a 3rd...
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    Adding Stripe to Payment Options

    what secret key did you use?
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    Adding Stripe to Payment Options

    stripe works for me and im in canada too. just go to your dashboard - on the left side click on API - there should be a test secret key and a live secret key. i didnt even use the test secret key, just the live one and created a product worth like .50 cents and tested it out and it worked fine...
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    $28,000+ in sales with a brand new store

    do you have any advice on how to target audience on fb? i tried it before and started with 5$ a day too but it wasn't really converting to sales. did you use conversion or ppe?
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    Contact us email system doesn't work.

    better check with your hosting if they allow 3rd party smtp first unless your hosting is with alidropship
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    Contact us email system doesn't work.

    what email did you enter on the 'send a copy to' on the first try, was it support@domain.com? if that's the case and you're not receiving it, then your hosting might not allow 3rd party smtp? this happened to me and took me a while to figure out but it turns out a2hosting doesn't allow 3rd...
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    how to modify templates????

    support is not online during weekends. better to contact them during businesss hours - i always get quick support on live chat. i think their hours are from 3am-12pm GMT or 8pm-5am PST
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