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    Products don't go to draft when "Sorry, this item is no longer available!" on Ali

    Hi there, I've got the latest version of Woo AliDropship plugin (Version 0.8.16) installed and there is an issue when I do manual update on my store, products that have "Sorry, this item is no longer available!" on Aliexpress don't identified as out of stock and not moved to Draft status. Just...
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    Bug with Revolution Slider in the latest update 0.8.13

    Hi there, Alidropship plugin latest update is causing issues with scroll bar in Revolution Slider. So I cannot scroll to choose Google font. When I disable Alidropship plugin, then scroll bar is working fine. Please refer to the screenshots attaching to this post. And yes it doesn't allow me to...
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    Problems with Tracking ID and Order Number

    I have the same issue. Almost all of my recent orders don't have ali express order number and tracking id. This is very confusing if I need to find info about order on ali to check it's status. I've done steps you suggested but nothing happens. It doesn't get updated. Please let me know how to...
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    not able to install woo plugin on php 7.0.26 , issue with ioncube loader

    I've got updated version via skype from your support, so it's all fixed with the new version for php 7.1
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    not able to install woo plugin on php 7.0.26 , issue with ioncube loader

    same issue here but with ionCube and php 7.1 on my server. Emailed support long time ago but no response! Please get back to us as I can't lodge orders or match woocommerce orders with ali orders.
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    Regular and Sale price in Woocommerce

    any update for this topic?
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    Regular and Sale price in Woocommerce

    Hi there, I'm just wondering why you guys setting regular price and sale price the same value when there is no discount on Aliexpress? Woocommerce is not allowing to set sale price the same value as regular price, but looks like Alidropship Woo is doing it when updating (importing) the...
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    Tracking number in completed order email

    because parcel can sit in China for ages and this is not what customers want to see they become angry and you have no arguments because he/she can see the parcel is not moving and stuck in China, but in reality it could already arrive at destination country, so it easier to do customer service...
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    Tracking number in completed order email

    Hi there, I have "Order shipped notification" option is turned off and it works fine, however it still sends tracking number when I complete an order. It just inserts the tracking number to the email text. Is there any way to remove it for completed orders emails? Like edit a template or...
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    New feature in Woo plugin "Order shipped notification"

    before I update AliDropship plugin to 0.7 version I would like to know if I can disable this function, so customer doesn't get tracking number in Order Completed email? I don't really need this feature, so please let me know if I can disable it after update?
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    CashBack URL Error

    same issue with my aliwoo as well. maybe it's related to chrome extension.
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    Your cash-back URL is not correct (anymore?)

    same issue there. I'm using EPN as cashback on aliwoo. Happened a couple of days ago. Maybe RandomGirl is right and the issue might be related to the chrome extension. Please advise us.
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    Variations are not pulled in when updating the product

    Hi there, I'm on Ali Woo plugin. So one product on Ali was removed. So I found another listing on Ali and changed the URL of the product in my WooCommerce product under Seller Info tab. Then I saved it. Then I tried to update in manually from within the woocommerce product edit page. It doesn't...
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    setting/updates/auto updating not working

    Could you please also confirm with developers when I want to run it twice a day, what time of the day will it update? Thanks.
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    setting/updates/auto updating not working

    Is there any way I can control the time of the day when the update task runs?
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    setting/updates/auto updating not working

    Do you mean for auto update to work I have to login to aliexpress and open the page with the update options? Why do I need it then, if I have to manually do those things? I can do the same with manual update right?
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    setting/updates/auto updating not working

    just a quick question. when I set to auto update products in Alidropship Woo plugin once per day. What time of the day is it running? Can I control time when the auto update task starts?
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