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Yes that's true it does, I'm just hoping that the payment process is smoother! I have some products that are imported direct from Ali Express and some that are from Oberlo Supply which is kind of a middle man. So I'm told, it moves more quickly with Oberlo Supply but I may be wrong! It's totally...

Hi Tokay, it eventually got resolved thanks. Took nearly 2 weeks in total. I was furious but there was nothing I could do as the chat team can't fix anything and the verification team isn't contactable by phone! I managed to keep my customers happy who were waiting for their orders to be...

Hi Nick, please could you send me the details? Thanks for all the information above, you have certainly worked hard on this store! Many thanks, Julia

Hi there, did you sell your site? Many thanks.

Hi there, I've had my drop-shipping store, The Love of Bags, set up for about 3 months. I started promoting it initially on FB in early August. I had about half a dozen orders in the first 6 weeks and then literally nothing. I have just over 200 items in the store, including other women's...

Hi Maga Thanks for your advice. Sorry it took me a while to reply as I was really busy this past month with another business of mine. I have put other products in my store related to bags, ie women's accessories such as bag charms, belts, jewelry etc. I do still get clicks but I am not getting...

Hi Maga, do you think that it is better to have a range of related products? For example in my case I sell handbags.. but if a woman visits my store and decides not to buy one, I lose that potential customer. Unless I offer other accessories to keep her interested..?

Hi Maga, it's great to hear of your success. I love my store and the plug-in works smoothly (except for having to edit all the misspellings and remove store logos etc) I hope that my store will start to make decent money in the months before Christmas. I have a handbags store, all women's at the...

Hi Rodrigo! An update on the situation... a week later and still no resolution. They came back to me on Tuesday 5th and asked for yet more documents. I uploaded them immediately at 9.30am and by the end of the week, still nothing. Yesterday morning an agent on live chat gave me an escalation...

Thanks again Rodrigo. I have emailed the security team just now with the documentation attached once more. It's really difficult as it's not a supplier issue and not my fault either, but the customer is the one not getting his order processed :(( I will try not to hassle them for a day... I need...

Hi again Rodrigo. Thanks for your advice. What I am worried about is that I cannot even upload the documents due to the error message I get every time which is: "The system is busy. Please try again later. Please refresh the current page or back to My Order." Nobody seems to have fixed this...

Hi Rodrigo Thanks for your advice. Although I tried over and over again to upload the docs on the appeal page, it kept saying System busy. I had sent it all to the security email address as well. Today I was on live chat with Carla, a supervisor. She asked me to clear my cookies/cache and try a...

Hi Rodrigo, please can you let me know how you followed up? I have had a nightmare trying to get any answers from Ali Express! Your appeal moved very quickly! Did you receive an email confirmation from them? Thank you

Hi Tina, could you please tell me how you were notified about the appeal being lifted? Did you send the documents to their security@aliexpress.com email address? Many thanks, Julia

Hi, I have had a terrible time with this problem. I am a new dropshipper using the Ali Dropship plug in, and had placed 3 orders using my credit card. When I went to place a fourth with a seller I had already ordered from (same credit card), this security message came up. My account has been...

Help required on removing a featured image from WP - just setting a new featured image does not appear to remove the previous one. Is this a flaw? I need a solution that doesn't require me to be a coder. Thanks.

Hi, I have a newly created AliDropship store. Can someone please suggest a faster way of editing images imported from ali express? I'm not a designer and don't have photoshop atm so am using Paint to remove the supplier details and descriptions, then re-uploading the images. This is...