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My site is suddenly unavailable. It is a hosting issue with my alidropship DNS servers. Please resolve. ............com’s server IP address could not be found.

My site is now available. I performed a database repair in the cPanel. It was either that or someone on the hosting side helped. Thanks!

hosting with Alidropship

Today, my site is returning this error "Error establishing a database connection". My WP admin page is as well. Can someone assist? I cannot log into my site.

Can you have the promo box on the "Cart" page show up by default? I have a lot of customers who do not understand that it will appear if they click on the text to activate it. A lot of sales are driven by promotional code offers, so it should be more prominent and easier for the customer to use.

Hi, many customers are still having issues with not being able to select the state they want as they fill out their information on the "Cart" page. Two customers told me that they tried to change the state but it kept forcing them to select Alabama.

When I export the orders csv, the unit price and tracking numbers are not filled in. Can you fix this? I have to fill it in manually at the moment. Thanks

You need to convert using the "Text to Columns" function in Excel. Is is delimited by semicolons.

Hi, I am getting this error as well. I am on the latest version of alidropship. It has caused about 8 cash back transactions to be rejected by EPN since 7/23/2017.

Looks like this issue persists even after the update to the latest version.

Great, thanks for the info!

Thank you. I will update and let you know how it works out.

How long does it take for the affiliate commissions to become available for withdrawal? 2 months?

Sorry for the late reply. I am using the original plugin. The version is 0.9.9. Thanks!

I have had about 5 instances where the customer's US state has changed after they check out. The customers receive the confirmation email and the state is changed. It is also changed on the orders page. Please look into this. I am currently verifying all addresses using the zip codes that...

I am having the same issue. A lot of users with 5 abandoned carts each. This must mean they are trying to check out multiple times but are unable to.

Hi, I am using Mailgun for my email distribution. There are certain email providers who are kicking back my emails because they cannot find a subdomain. Mailgun support advised that I add the following MX records to resolve the issue. Does anyone have experience with how to add these to the...

Hi Igor, Its definitely not being identified as within the body tag. When I use the Google Tag Assistant, it says the code is not found within the body, so it is failing. Are there other options? I noticed that there was a Google Remarketing section within the cart page. What should I put...

Sorry, I was just saying that for a future enhancement, it would be good to have the code text box showing right after landing on the page. Today, the user has to click on the "Have Promotional Code?" to have the box show.

It would be great if the promo code box showed by default. I am attracting a lot of customers with promo codes, but they constantly overlook the section where it is asked if they have a promo code.