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Thank you Victoria, I will do that. Wondering what I will loose with the update. menus, products, images, etc.?

I know when I update to the latest version of a theme I will 'loose' any customizations. Will I loose menus, products, etc.? Must I start from scratch? What exactly will be lost? Please, any insight from anyone appreciated. Thank you. --- john

Victoria - Have tried every which way of inputting the link, but it does not work. The instagram works fine. any help?- john

Using the DaVinci theme, setting up Facebook widget. Followed link in Knowledge Base but I think that FB page is updated. Can anyone explain how to get the API ID in order to have this widget on my site. Using Rembrandt on a different site I was able to input the FB page and the widget...

Thank you Victoria, this will work.

Hello - I am setting up my first discount coupon and have a similar question. The field "Specify how many times this coupon code can be used." is per person or total? I want all customers to be able to use this coupon 1 time so I set "Usage" to 1 and "never expires". Does this sound correct?

Hello - 'marketing on Facebook' is such a broad statement. If you pay for ads how targeted is it.? Is it a promoted post from your Facebook page? Advertising on Facebook is a science in and of itself, it is not easy no matter what anyone tells you. If you were in the market for or ready to buy...

I just wasted a week setting up, verifying, DKIM, etc. Two test emails went no problem. After that: tested 3 abandoned cart sequences, all wont deliver. test emails don't deliver. I'm switching to sendinblue, thanks DWS .

Ahhhh, thank you. I must log in to paypal first? Plugin will tell me to log in?

Hello Dropper Thanks for reply. So I had done that, but the street, city, region, zip is not filled in. Clicked the edit above those fields the change shipping details and those fields are all blank. I'm hoping if I fill that in I will be able to use 'Place Order Automatically' function...

I am still setting up store but made a sale yesterday. Item was purchased through Paypal. As far as I can see, I don't have buyers information on my site; email report just says 'buy one click'. PayPal account confirms purchase and I can get shipping details from there. Is there some type of...

For what its worth, I had an issue with WP SuperCache about 2 years ago when using an either Aliplugin or it may have been another plugin for importing Amazon products, I don't remember. De-activating did not fix the issue but DELETING did. This plugin leaves 'hooks' in place even when not...

Hello @Minhaz - we de activated plugins that are not being used, Optinmonster, Mojo, maybe one other. Word press includes a few plugins that can be de activated. Try this and good luck. - john

Hello Gerren Firstly what you need is a domain name. You would register that (purchase it) through a third party like NameCheap (I use) or godaddy or any other place to buy a domain. Alidropship technical support will email you and tell you what to do next, like where to point the...

Anyone know how to purchase 2nd license? I want to begin new store. Do I need to make full purchase of new plugin? many thanks and good luck to all. john

Thank you Victoria, Sometimes the obvious answer is one we don't see. There was a conflicting plugin which is now shut off and reviews can be imported. Five Stars for Alidropship team.

Try: appearance / customize / menus and set locations that way. Might help

Does anyone know the procedure for purchasing additional license? very much want to begin a second site. Thank you all

So, I was able to find 2 sites using Michelangelo theme that have reviews and see that 'reviews' tab jumps to bottom of Details page, so it seems the reviews tab is coded correctly. Only difference I see is the line above the href code for the tab : <li role="presentation" class="active"> on...

Is anyone using either of these themes and able to import reviews? The tabs on the Product pages each end in a hashtag; #details, #shipping, #specifics, but the review tab ends in #details and links to details. On Davinci theme this tab is #box-review and some items do have reviews. Davinci...