Importing Reviews - Rembrandt or Michelangelo

#1
Is anyone using either of these themes and able to import reviews? The tabs on the Product pages each end in a hashtag; #details, #shipping, #specifics, but the review tab ends in #details and links to details.
On Davinci theme this tab is #box-review and some items do have reviews. Davinci theme seems to import ok.
As far as I can see the Rembrandt or Michelangelo demo themes do not have reviews and the Revues tab ends in #details and links to details.
My site is using Rembrandt and so far I am not able to import revues and the revues tab links to details anyway.
Has anybody been able to fix or work around this? Is/was there a theme update at some point? Not having reviews clearly is a big deal and sadly I am suspending this project for now. Comments anyone??
 
#2
So, I was able to find 2 sites using Michelangelo theme that have reviews and see that 'reviews' tab jumps to bottom of Details page, so it seems the reviews tab is coded correctly. Only difference I see is the line above the href code for the tab : <li role="presentation" class="active"> on those sites and on my site and demo sites class is not active. Not sure if this is the issue. Will reach out to admin for help.
 
#3
Thank you Victoria, Sometimes the obvious answer is one we don't see. There was a conflicting plugin which is now shut off and reviews can be imported. Five Stars for Alidropship team.
 

Minhaz

New Member
#4
Hello I have also failed to import reviews. I use Micheal angelo theme. How to import reviews. Is there any trick?
 
#5
Hello @Minhaz - we de activated plugins that are not being used, Optinmonster, Mojo, maybe one other. Word press includes a few plugins that can be de activated. Try this and good luck. - john
 
#7
Seems there are some comments deleted from this thread.
I also have an issue with importing reviews, using Michelangelo theme.
Was there a solution presented? Does a specific plugin need deactivation?
 

Victoria Kudryashova

Administrator
Staff member
#8
Seems there are some comments deleted from this thread.
I also have an issue with importing reviews, using Michelangelo theme.
Was there a solution presented? Does a specific plugin need deactivation?
Hello , as it was said before:
"... we de activated plugins that are not being used, Optinmonster, Mojo, maybe one other. Word press includes a few plugins that can be de activated. ..."

if it doesn't help you - we need more information to understand what is your issue about.
 
#9
Hello,

I don't have any of these installed. I remember previously I was able to upload reviews but recently I have installed the following two plugins: Yoast SEO and WP Super Cache. I've read on the forums that both should be compatible with AliDropship. So not sure where the issue comes from. When I try to upload the reviews the plugin just starts loading indefinitely until I have to refrsesh the page or exit.
 

Victoria Kudryashova

Administrator
Staff member
#11
Hello,

I don't have any of these installed. I remember previously I was able to upload reviews but recently I have installed the following two plugins: Yoast SEO and WP Super Cache. I've read on the forums that both should be compatible with AliDropship. So not sure where the issue comes from. When I try to upload the reviews the plugin just starts loading indefinitely until I have to refrsesh the page or exit.
Could you PM me please your domain name and WordPress login and password. We will check it out.
 
#13
Hello,

I don't have any of these installed. I remember previously I was able to upload reviews but recently I have installed the following two plugins: Yoast SEO and WP Super Cache. I've read on the forums that both should be compatible with AliDropship. So not sure where the issue comes from. When I try to upload the reviews the plugin just starts loading indefinitely until I have to refrsesh the page or exit.
For what its worth, I had an issue with WP SuperCache about 2 years ago when using an either Aliplugin or it may have been another plugin for importing Amazon products, I don't remember. De-activating did not fix the issue but DELETING did. This plugin leaves 'hooks' in place even when not activated. Try this it may help
-john
 
#14
I have aliplugin and WP supercache install and have the same issue. Do you recommend me to delete it?

Look forward to your reply.
 
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