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  1. JorgeL

    Can't update Gift Box plugin

    Hey @chris37, thanks for your quick reply. If I delete the plugin will this delete my current config?
  2. JorgeL

    Can't update Gift Box plugin

    For some reason, I can't update the Gift Box plugin to its latest version. Every time I try to update the plugin, it appears to do it properly but when I check the update section in the WordPress Dashboard again, the plugin is still requesting the update.
  3. JorgeL

    Unable to authorize pinterest on social rabbit

    Any updates on this issue? I would like to connect my social rabbit plugin with my new Pinterest account.
  4. JorgeL

    GIFT BOX

    Thanks for clarifying Chris. So, for now, I will keep that payment option disable then.
  5. JorgeL

    GIFT BOX

    Hi Guys, I just noticed that the plugin doesn't work with PayPal Express checkout and I have some clients that thought they will get their gift even if the pay that way. I haven't found a way to address this without breaking the plugin or the site and it is very inconvenient to offer a gift...
  6. JorgeL

    Issue with Rubens theme and sanitizing slide title variables

    Hi there, I don't know if this is the place to reports bugs with themes but I have found that there is an issue with the "Banner Secondary Title" for all slides, if you add a percentage symbol(%) to this field in the customization > Home > Slider Settings section. The field is not displayed at...
  7. JorgeL

    How to improve Rubens Theme load speed?

    Hi Chris, Yes, I reduced the size of the images with Photoshop also tried different software like GIMP but it didn't improve drastically. However, I did some tweaks to my W3 Cache plugin and now it is a lot faster (there is still a little bit of lag in the second slide, so, I increased the...
  8. JorgeL

    How to improve Rubens Theme load speed?

    Hi Folks, I am currently using the Rubens theme for my site but I find the loading speed slow mainly for the banner images!... there is always a lag while loading those images despite they have been optimized. Also, I know this is not a particular issue for me because I can see the lag even in...
  9. JorgeL

    Rubens theme: Track Your Order Page Issue

    Excellent!, thank you guys that was a quick fix! All works now :cool:
  10. JorgeL

    Rubens theme: Track Your Order Page Issue

    ok, doing some debugging here, I just found the problem and it is the font itself, it is being pulled from a location that doesn't exist, the Webfont folder has been moved and this link wasn't updated. Could Alidropship team update this asap, please?
  11. JorgeL

    Rubens theme: Track Your Order Page Issue

    There is an issue with the Search button. When you see the website in mobile or Tablet the button gets broken. It seems to be a missing piece of code in the CSS that is necessary for font awsome 5 as explained in this thread...
  12. JorgeL

    New feature in Woo plugin "Order shipped notification"

    I know how to manage Woocommerce but I am still learning about Alidropship plugin for Woo. So it looks like it is just better to turn off this feature and get the tracking ID manually from the WordPress Dashboard and then just change the status to "completed", in this way the customer doesn't...
  13. JorgeL

    New feature in Woo plugin "Order shipped notification"

    Hi Victoria, Quick question about this functionality for Alidropship Woo version. In point 3 you said that: It collects Tracking IDs when you logged in your AliExpress Orders section and your Order in WP admin area. I just checked and it really does that but I noticed that the order status...
  14. JorgeL

    How to use the Tracking Code with Ali-Woo?

    Hi Christina, Actually I jus figured out that alidropship actually add the tracking link to the completed order. The aftership plugin and the woo commerce shipping plugin that Igor commented just make it more fancy. Also, my second question was related to how the Track Order page provided by...
  15. JorgeL

    How to use the Tracking Code with Ali-Woo?

    Ok, I just figured it out that the tracking link is added to the email when you change the status of the order to completed (once I have gotten the tracking ID from Aliexpress). However, there is only one thing I don't understand how it works. How the track order page work with the Alidropship...
  16. JorgeL

    How to use the Tracking Code with Ali-Woo?

    Hi Igor, I have the same question than Beckster. Currently when someone makes an order and you fulfil the order, the status of the order stays in processing as it should be and as soon as the provider in Aliexpress has confirmed the payment (24 hours later) then you can pull the tracking ID...
  17. JorgeL

    Return AliExpress Tracking number to Woo?

    Hi there, I have the same question that #Doit. Can you provide the recommended code to create this email template for the woo version? This is something that you should provide by default. I don't care to research by myself about how to achieve t but it will handy to have this kind of...
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