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This has always worked but not now. When automatically processing an order it gets to the address setup screen and just stops. Any advice apprecialted. Kerry

I am also having this problem. Given the number of complaints have you fixed it yet? Kerry

I’m not yet at the point where I can file a dispute on AliExpress. Believe me I will as soon as I can. However while that recovers my cost, nothing is going to replace the lost profit. sales are slow and now we’re refunding many of the few sales we have. this is a broken business model. I...

With ePacket we usually quote 2-3 weeks to USA or Canada. In the past this has generally worked out. the customer had followed up several times and was basically understanding, but after 6 weeks with no hope in site the asked for and received a refund. this is only one example of refunds we’ve...

US and Canada only

Here is the progress of a shipment started on the 28th of March: Almost a month since the last report. I've already had to refund the customer.

ePacket has been on the decline long before any complications due to the current lockdowns, and its killed the drop shipping business model. I currently have packages that were shipped ePacket that are well over a month in transit and still haven’t even left China yet, The customers for those...

I upgraded to the paid version thinking I could remove the byline that reads posted by social rabbit. I can’t see how to do this. any advise? kerry

The plugin often creates links to a products images rather than downloading them. So now these linked images are no longer displaying on my site. the links are valid because if I copy the URL of the link into another browser the images shows up normally. any idea what’s going on? kerry

I have been suspicious about the daily inventory updates done by the plugin. Two days ago customer placed an order for an item that our system said was in stock, but in reality was sold out at the vendor. I assumed things had changed since the last update, but on checking again today the...

I have a Woocommerce theme I love but does the Ali Woo plugin work on any Woocommerce theme or just the ones on their own site? Kerry

Perfect. Thank you

I know I have to buy a second licence, but my question is will it work in Chrome when importing products. How does it know which store you are importing to?

I have downloaded the update to the ali - woo plugin designed to fix the problems after the installation of WP5.2 - but now what. My plugins area shows the Ali plugin, but it does not have an update link. Not sure what to do next. Kerry

This has worked all along, but today the import bar that appears at the top of the page is gone. I've done these steps: Updated Ali woocommerce theme checked that the Chrome extension is activated disabled other Ali Chrome extensions. Checked to make sure Chrome is up to date tried to find...

Nothing I did other than trying to update one category at a time rather than all categories at once. It's possible there was a single item that was causing the process to lock up.

ignore this please. Now it's working :) Kerry

This was working at one point but now it stops as soon as it hits a product that has reviews to import. So if there are no reviews on a product it moves on to the next one. But if it finds reviews to import it stops and just sits there. Kerry

The help file says that you can choose to download product description images to your server rather than have them linked to Aliexpress. However, this option is missing in my version. I really don't want the images linked to Aliexpress. How can I fix this? Kerry

Sadly no. I have already been thru that article. The problem is the system is not using the formulas I programmed. Kerry