Recent content by gentlemenscompany

I'm having the issue with US orders. I couldn't tell you if any other countries are having the same issue as all of my orders have been in the US since the problem showed up.

Hi- I posted this a few weeks ago and was told the updated version of the Chrome Extension would fix it, but I've updated everything and I'm still having the same problem. When I try to fulfill an order, it gets to the shipping address and just sits there. Meaning, I have to manually enter...

I tried to place an order automatically from my site to AliExpress and while the cart updated just fine, when it got to the shipping address it just sat there processing for at least 10 min. I manually finished the order, but is there something I need to do to fix this?

So after working with the support team for a few days, I was able to figure out that the issue I was having was that the 'Suspicious Activity' popup that AliExpress uses was activating IN THE BACKGROUND. I wasn't seeing it ON the screen, but if I opened a new page and slide the slider to the...

I have a product on my shop that comes in 3 different colors. On AliExpress they are listed as 3 different products, but on my shop I would like to list them as 1 product with 3 variations. As such, I have added 2 'additional suppliers' for the product, but only one of the 2 additional suppliers...

After being able to transfer 3 products I was shut out again even though I was in incognito mode. AliExpress detected suspicious activity and after I slid the slider over to confirm I was human it redirected me to the .us domain zone again.

As an update for your team... I was able to get everything to work (SO FAR) in the incognito mode of Chrome. I had to authorize the extension in the Chrome extension settings... but it seems to be bypassing whatever issue the aliexpress site is creating.

It seems to be an issue with .us ... If i change the shipping to other countries, the domain zone changes and then there aren't any issues.

After doing so testing, it looks like the issue with the chrome extension is limited to products that can be shipped to the USA. If I select another country as my shipping destination, I have no issue with the extension importing products to my site. Unfortunately, most of my customers are in...

Nevermind... I found this thread after sending this note. https://forum.alidropship.com/threads/tracking.2572/#post-27707

1. I have looked at all of the information I could find on here and from what I can tell the built-in tracking shortcode (that works with 17track) does not work with the WooCommerce version at this time. Is this correct? 2. Assuming it is correct, I need to find a WooCommerce tracking plugin...

Thank you so much for the quick reply. I now have a second question related to this... I've looked around but couldn't find a comprehensive answer... How does the auto-update feature work when it comes to pricing? If I chose not to have a 'pricing rule' and I manually set the prices for my...

I am an experienced WooCommerce user, and I just purchased this plugin last week. As I am navigating through the ins and outs of how this plugin works I wanted to CONFIRM that I'm understanding the details of what kind of editing capabilities are available to me. From everything I've found in...

I have read every post on this thread so I understand for sure that the updated extension 'login' feature is NOT meant to be used with the WooCommerce version of the plugin (at this time), and that it's supposed to just keep working like normal. However, it took me quite a long time to figure...