Out of Stock item won't sent to "draft" automatically

cleve

Member
I have a product that already "out of stock" but why it is not sent to draft as I set in the backend ??
It keep on displaying in the website with "0" price. (please check attachment)
 

Attachments

  • outofstock.jpg
    outofstock.jpg
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Yaros

Moderator
Staff member
I have a product that already "out of stock" but why it is not sent to draft as I set in the backend ??
It keep on displaying in the website with "0" price. (please check attachment)
1. Go to product options - supplier and check if this product is linked to AliExpress
2. Try to update this plugin separately in product options.
 

cleve

Member
Well, the product ID and Product URL is gone, I don't know why (see attachment).
I try to update the product manually but still not working. I wonder what's the problem ?
 

Attachments

  • ProductID.jpg
    ProductID.jpg
    12.7 KB · Views: 8

Yaros

Moderator
Staff member
I don't know why it was disconnected from AliExpress, you can try to link it again by using the changing the link option.
 

cleve

Member
Ok but I am worried if this issue could happen again on another products.....
Do you have any suggestion or idea to overcome this issue ?
Did I miss something on settings ?
 

Yaros

Moderator
Staff member
Ok but I am worried if this issue could happen again on another products.....
Do you have any suggestion or idea to overcome this issue ?
Did I miss something on settings ?
It can only happen when you remove product attributes yourself and please check if the plugin version is up to date.
 

cleve

Member
As matter of fact, I never remove product attribute nor make any changes on it. (strange huh..!?)
I use latest alidropship plugin ver .0.9.22.2
 
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