What happens if I receive email from aliexpress asking me to go post office?

[kokotan]

Hi,
I'm a newbie in dropshipping and I have placed an order for my customer using epacket. But now I receive an email from Aliexpress saying to go to the post office to pick up the parcel (screenshot below). So now do I inform my customer to go to their local post office to pick up the item? Or will my customer be informed by the local post office to pick up the item?

Sorry for the newbie question..

 

[Mar]

Or will my customer be informed by the local post office to pick up the item?

Normally the post office will inform your customer. Or you can send your customer an email, to make sure he is aware.

 

[absimp]

Be courteous and inform your customer.

But don't expect to scale with such instances.