Website is blank

[Patty]

I just updated the new version of ALidropship and now my website is blank... I don't even know how to start to fix this

 

[Sunster]

I just updated the new version of ALidropship and now my website is blank... I don't even know how to start to fix this

If it's the 500 server error after updating that others are reporting then try this first: https://forum.alidropship.com/threads/my-website-is-down-with-alidropship-hosting.8619/

 

[Patty]

If it's the 500 server error after updating that others are reporting then try this first: https://forum.alidropship.com/threads/my-website-is-down-with-alidropship-hosting.8619/

No error at all - just blank..

 

[Patty]

I just went to CPanel and change the updated file to _old and reinstalled there and still did not work. My WP admin is working fine as if nothing is wrong. but can't view the actual site - it is just blank

 

[Sunster]

Do you see any errors via cPanel? You should have a icon labelled "errors"

Also deactivate all of the Alidropship plugins to troubleshoot.

 

[Patty]

Do you see any errors via cPanel? You should have a icon labelled "errors"

Also deactivate all of the Alidropship plugins to troubleshoot.

Thanks for the help..

I did not have an errors folder, but I just deactivated and the website came back without products (just the header) I reactivated alidropship plugin and now it is all back.