Update - Marta was amazing

[Swannybay]

How on earth is it possible in this day and age to not have 7 day support?

Weekends are when my site (like everyone) has the highest traffic and instead of selling anything today my site is in maintenance mode because I can't access help from anyone to fix what is an obvious glitch.

Ali was PDQ to take my money but so far the support has been less than stellar.

 

[Delfi]

How on earth is it possible in this day and age to not have 7 day support?

Actually they offer 24/7 support!!
Live chat on then website.

Ali was PDQ to take my money but so far the support has been less than stellar.

Find someone else for help, I am sure someone on the web have the same issue as you.

 

[Swannybay]

Yes, i am using live chat.. so far my message is still not seen.

 

[Swannybay]

Finally got connected to Marta - she was incredibly patient and fixed my issue for me!