Tracking

[Hockeysmile]

Hi,

I have a couple of quick questions related to tracking within the plugin....

1. When one selects 'sync all' does this then trigger an email to be sent out to all customers with order IDs in transit? Every time I 'sync all,' will it send out an email even if the customer has already received an email with the tracking information - I don't want to send out duplicate emails.

2. Does the tracking email send out product creatives from my website or the suppliers? I am referring to product pictures, description, title, etc.

3. When the customer receives the email with the tracking link, will the link take them to the courier's website and automatically input the ID?

Thanks.

 

[Direct Webstore]

This has been discussed to death in this forum.

If no one provides the answers again here, I suggest you type the word "tracking" into the search box above. You will find several threads on the topic.