Tracking status: Shipment accepted by airline

M

Mantas

New Member
Hello,
after 8 months running a webstore I got first sale (not branded kitchen stuff store). I did not do any advertisement, only some ads in Facebook. It is a long period of time, but I feel lucky nad happy! :)
Anyway, after 17 days tracking status does not change: "Shipment accepted by airline". I have sent tracking ids to costumer, but she can not see anything. I guess it is because parcel carrier does not provide any information? It is shiped be free China Post Service.
What could you recommend to write for my customer? Why can't she see any tracking info? (except that parcel is accepted by airline).
Tank you!
 
A

Abdulm

New Member
I was recently checking my website and some suppliers don't provide tracking to certain countries so maybe it's one of those countries.
 
M

Mantas

New Member
That country is United Arab Emirates. Personaly I have noticed that some suppliers do not give full tracking information, sometimes I get parcel while tracking status is "Carrier accepted parcel" or smth else and parcel is still in China according to tracking info.

I think if supplier sends without REGISTERED mail, than usually tracking is missing info. It could be great to know if supplier registers parcel before sending.

Correct me if I am wrong.
 
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