toastr is not defined if wrong credit card number

[Edward]

If someone puts wrong credit card information, the notification doesn't comes and I get this js error in the console "toastr is not defined", if wrong credit card number".

Any thoughts? I have the latest plugin version of aliexpress

 

[Direct Webstore]

Which notification? What console? Need more information.

 

[Edward]

Here is a screenshot, the total price disappears and other information on the checkout page.

 

[Edward]

Normally I should get this notification:

 

[Direct Webstore]

Still have no idea "where" you are seeing that error message or what "console" you are talking about ... but the already entered info will disappear if you refresh the page "after" that error message.

 

[Edward]

Every browser has a developer console. In chrome you can see it if you press f12 and click on the tab "console". There you can see any error logs from javascript.

"Toastr" is a javascript plugin used by alisropship to show notifications on the top of the screen.

On my store this notification doesn't work and it breaks the checkout page.

For example I am a customer I come to the website I go to checkout and put my credit card information wrong. Normally I should get a notification on the top of the screen and I can try again.

But on my website the checkout page breaks, meaning the items and price dissappear and no notification pops up.

I can make a video if this isn't clear.

 

[Direct Webstore]

Every browser has a developer console. In chrome......

Right! THAT console. (I usually right click/inspect) Thought you were on about some "console" in the plugin or WP.

This may sound strange ... but try deleting all your payment info (Stripe, Paypal, secret keys etc) from the plugin's backend. Clear your browsers cache ... re-enter all the payment info again ... and save. Then try it.

(this solved a slightly similar problem I had)

 

[Edward]

I tried what you said and I still get the same error in the console.

 

[Direct Webstore]

Time to write to support ....

 

[Edward]

Time to write to support ....

Do I need to write them an email?

 

[Direct Webstore]

Do I need to write them an email?

I'd say so. Smoke signals are a bit out of date .. LOL

 

[Edward]

I'd say so. Smoke signals are a bit out of date .. LOL

I thought maybe you would forward them the bug.

 

[Direct Webstore]

I thought maybe you would forward them the bug.

My site doesn't have the "bug". I've seen no one else mention this bug either. So it's not a bug. It's a problem with your particular setup alone. You have to write to them.

 

[Edward]

My site doesn't have the "bug". I've seen no one else mention this bug either. So it's not a bug. It's a problem with your particular setup alone. You have to write to them.

Anyway I fixed it myself for now.

I included this script in the footer.php:

<script type="text/javascript" src="//cdnjs.cloudflare.com/ajax/libs/toastr.js/latest/toastr.min.js"></script>

And it works fine now.

 

[Edward]

One more question.

If someone puts wrong credit card details, should the order have the flag "Abandonded" or "Failed". For me it shows "Abandonded".

 

[Direct Webstore]

I myself wouldn't be happy with a "band-aid" solution like that. I'd want to find out what's causing it in case it affects other things. I'd be writing to support. ... but if you're happy ... great.

 

[Edward]

I also wrote to the support, just a quickfix until I get a proper answer.

 

[Direct Webstore]

Good luck