Successful payment message

[Mahavir Surana]

Sir,
Successful payment message is not appears after the payment is completed. Redirecting to an empty cart page.

 

[Christina]

Sir,
Successful payment message is not appears after the payment is completed. Redirecting to an empty cart page.

Hello, Mahavir!
I suppose, you mean Thank you page. Please let me know which theme you're using and do you have a Thank you page installed?

 

[Mahavir Surana]

We used Storefront theme. We installed WooCommerce Thank You Page - NextMove Lite plugin.

 

[Christina]

We used Storefront theme. We installed WooCommerce Thank You Page - NextMove Lite plugin.

Could you please PM me your domain name and WP login details to check th issue? Thank you!

 

[Mahavir Surana]

Thanks for your response.
I checked this again & found that only one of my three payment gateway, does not goes to "Thank you" page after complete payment. So I think ,I should contact to this payment gateway's support team for this issue. Am I correct?

 

[Christina]

Thanks for your response.
I checked this again & found that only one of my three payment gateway, does not goes to "Thank you" page after complete payment. So I think ,I should contact to this payment gateway's support team for this issue. Am I correct?

Hello, Mahavir!
Yes, you are correct.