Social Rabbit Problem

A

Anghel

New Member
Hello Everyone,

I have a problem with Social Rabbit plugin. When I updated it last time, I had to reactivate the plugin by typing the license key. After I entered the license key, it said "License key valid. Please go to dashboard" but the license key page keeps refreshing after i press on Dashboard or any other link. I solved this problem once by uploading Social Rabbit to root folder (where wp-content, wp-includes folders are). Now after I re-uploaded the plugin to root folder, it doesn't show up at all and if I upload it using the normal method license key page keeps refreshing. Can you please fix this issue?

Regards,
Anghel
 
Elena

Elena

Guest
Anghel said:
Hello Everyone,

I have a problem with Social Rabbit plugin. When I updated it last time, I had to reactivate the plugin by typing the license key. After I entered the license key, it said "License key valid. Please go to dashboard" but the license key page keeps refreshing after i press on Dashboard or any other link. I solved this problem once by uploading Social Rabbit to root folder (where wp-content, wp-includes folders are). Now after I re-uploaded the plugin to root folder, it doesn't show up at all and if I upload it using the normal method license key page keeps refreshing. Can you please fix this issue?

Regards,
Anghel
Click to expand...

Hello!
Check your domain name in WP settings please.
Page: Settings -> General
Fields: WordPress Address (URL) and Site Address (URL)

It is possible that you entered your domain without httpS, for example.
 
A

Anghel

New Member
waterlion said:
Everything is correct. The screen is just stuck at the license key.
Click to expand...
Hey, finally I found a solution. When I wanted to edit Wordpress URL, Site Address from General->Settings, those 2 fields were gray so I could not edit them from there. I had to connect through FTP and edit wp_config.php file.
I searched for :
PHP: 
define('WP_HOME',' https://yoursite.com');
define('WP_SITEURL',' https://yoursite.com')
Then I deleted this 2 fields and reuploaded the wp_config.php file using FTP. After I relogged in my admin dashboard, I could edit Wordpress URL and Site Address fields and replaced the https from both with http.
Now it seems it works. This I think it's a bug, maybe the plugin needs the website to have http only. Maybe in the future this bug will be fixed, it's really annoying.
 
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