Hello everyone!
I'm pretty new to the business and I'm getting the first orders but now I'm strugling with a serious problem and I can not find a solution. I received an order from Mexico and every time I try to order the goods on Aliexpress my order is closed (for security reason).
In these weeks I have tried them all:
- I verified my Aliexpress and Alipay account by providing my ID
- I've created multiple accounts
- I've tried two different debit cards
- I appealed (and I won it) to validate my cards
- I tried to order items individually and all together
- I tried to buy Alipocket credits and pay with those
- I tried to use an alternative address to which the customer could receive the goods.
Nothing of this worked, and all orders have always been closed by Aliexpress!
In the meantime, however, I succesfully placed some trial orders towards my country and other European countries.
Browsing the internet It seems that there are other people around in my condition but I have not been able to find a solution to my problem.
Is there anyone who has solved and can help me?
I'm really worried because if this problem happens often my business would certainly be destined to fail!
I'm pretty new to the business and I'm getting the first orders but now I'm strugling with a serious problem and I can not find a solution. I received an order from Mexico and every time I try to order the goods on Aliexpress my order is closed (for security reason).
In these weeks I have tried them all:
- I verified my Aliexpress and Alipay account by providing my ID
- I've created multiple accounts
- I've tried two different debit cards
- I appealed (and I won it) to validate my cards
- I tried to order items individually and all together
- I tried to buy Alipocket credits and pay with those
- I tried to use an alternative address to which the customer could receive the goods.
Nothing of this worked, and all orders have always been closed by Aliexpress!
In the meantime, however, I succesfully placed some trial orders towards my country and other European countries.
Browsing the internet It seems that there are other people around in my condition but I have not been able to find a solution to my problem.
Is there anyone who has solved and can help me?
I'm really worried because if this problem happens often my business would certainly be destined to fail!
