Screen Goes Black after importing item?

S

seattledude

Member
This just started Every time I add a new product via the Chrome extension (which I love by the way) the screen goes black. I have to refresh the page to get it back. Also, sometimes the option to import is not there either. I tried to clear the cache and doesn't seem to help.

The plugin/extension is also throwing a ton of errors. This only started recently. maybe it has to do with the update?

Any ideas?
 

Attachments

  • Screenshot 2018-10-13 17.12.31.png
    Screenshot 2018-10-13 17.12.31.png
    502.3 KB · Views: 7
Direct Webstore

Direct Webstore

Well-Known Member
seattledude said:
The plugin/extension is also throwing a ton of errors.
Click to expand...

Which one? The plugin or the extension?
404 errors mean something can't find something. Usually because of a non existent file or piece of code in a file ... and that sometimes happens when something is out of date.

seattledude said:
maybe it has to do with the update?
Click to expand...
Again ... which one? The plugin or the extension?

Make sure both the plugin and the extension are the latest.

If that's not the problem ... you need to get support to check it. It's impossible to say with such limited info ... support@alidropship.com

:)
 
Direct Webstore

Direct Webstore

Well-Known Member
seattledude said:
it is the chrome extension and has nothing to do with the plugin.
Click to expand...

But you were mentioning the plugin anyway. Hence my query.

As for the extension, is it up to date? Have you removed it and re-installed it?

Is Chrome itself up to date? You have to manually update Chrome by clicking the 3dot/hamburger menu, top right , then >Help>About Google Chrome

:)
 
S

seattledude

Member
Yes, everything is up to date. I am a developer by trade and have seen this with other extensions in the past. It is directly related to the chrome extension. Also, tested on a different system with the same issue.
 
You must log in or register to reply here.
Top