Raphae Error fail=yes&message=40000 ordering

[ChristopherRoux]

Good Day

Using any payment option (credit cart) when ordering receive error message fail=yes&message=40000.
Any one know how to resolve?

thanks in advance.

 

[Christina]

Good Day

Using any payment option (credit cart) when ordering receive error message fail=yes&message=40000.
Any one know how to resolve?

thanks in advance.

Hello, Christopher!

Could you please more specific and provide us with a screenshot? Does the error occur when your customer completes an order?

 

[ChristopherRoux]

Hi @Christina

Yes, when customers want to Complete order. Credit/Debit Card paytabs or rave.

 

[Christina]

Hi @Christina

Yes, when customers want to Complete order. Credit/Debit Card paytabs or rave.

View attachment 7351

View attachment 7352

Well, as far as I know you have some stores. Please PM me your domain name and WP login details to check the issue. Thank you!

 

[dibbo_ru]

I am facing same problem https://ephesian2020facemask.com/thankyou/?tmpo=&fail=yes&message=40000