Product removed from the seller store but not on my shop

[Alessandro]

Hello,
I wanted to test my shop and when I do to place an order via the dashbord, it tells me that the product has been removed from the seller's shop.
I will check on Aliexpress and indeed, the product is no longer available but the plugin did not tell me!

Fortunately I did not promote this product because I will have to pay everyone.
How can I fix this problem?

Thank you

 

[Victoria Kudryashova]

Hello,
I wanted to test my shop and when I do to place an order via the dashbord, it tells me that the product has been removed from the seller's shop.
I will check on Aliexpress and indeed, the product is no longer available but the plugin did not tell me!

Fortunately I did not promote this product because I will have to pay everyone.
How can I fix this problem?

Thank you

How did you update your products?

 

[GKM Traders]

Hello,
I wanted to test my shop and when I do to place an order via the dashbord, it tells me that the product has been removed from the seller's shop.
I will check on Aliexpress and indeed, the product is no longer available but the plugin did not tell me!

Fortunately I did not promote this product because I will have to pay everyone.
How can I fix this problem?

Thank you

No worries if the product not available, after customer ordered. Search for the similar product and ship to the customer. You can see different listing for the same product at aliexpress.

 

[Alessandro]

I use the automatic update

 

[Victoria Kudryashova]

I use the automatic update

We recommend to use manual update , because auto-update works slowly. Better to click one time Start in Manual update and refresh all of your products in a bulk.

 

[Alessandro]

Oh ok i'll give a try. Thank you.