Prices auto updating to $0 (manual update works fine)

Andre'

New Member
Anyone else having their product prices automatically changing to free? I've only added a few products as there's been issues with the plugin (it kept asking for my license key) but it seems as though every product other than the the last product I've added auto-updates to free.

I don't believe it's a hosting problem as I'm using Alidropship's hosting, I don't have any 3rd party plugins installed right now, I can also make it happen on command. The following are two scenarios where I can either make it auto-update to free, or update to be correct for a few minutes until the auto-update comes around and makes products free again.

Alidropship > Settings > Pricing > Click Ok = Product price updates to $0
Alidropship > Settings > Update > Click Start (under manual update) = Products are priced correctly, until the next auto update.
 

Max B

Member
Yes big time. Just noticed, some prices are automatically updating to 0. I believe this is due to the automatic product updates feature added.
 

Andre'

New Member
Looks like there's a thread on the WooCommerce side that I missed where the same problem is happening.

I just bought Alidropship, Socialrabbit lifetime license, & Hosting from them a few days ago but I don't know, might be best to take the ~$150 loss (since I doubt they'll refund a software order) and find another solution. I like the theme and the review importing but it's not realistic to have a store that either A) doesn't update stock/prices or B) turns into a customer service nightmare when people start ordering free products.

Compound that with the license problem where I can't restore anything from a backup (UpdraftPlus plugin) or clean up the database (WP-Optimize) without having to send a message to support about resetting the license. At some point, they asked to log in to my site and removed/reinstalled the plugin, without actually telling me they were doing that, and I noticed when all my settings were gone. This also means that I can't actually stage the site so all changes have to be done on a live website.

I'm not against problems, I've been around software long enough to know bugs exist, but these are things that'll break everything. And it's what I've come up with after just a few days? I'm quite worried if I continue I'll uncover more and more problems and I'm not really prepared to build a store on something I know isn't working well.
 

Andre'

New Member
Update: Wordpress said there were updates to both Alidropship and DaVinci theme. I updated both.

Price doesn't go to zero, but it's still not working correctly. The products now ignore the multiplier.

Prior to update
Alidropship > Settings > Pricing > Click Ok = Product price updates to $0
Alidropship > Settings > Update > Click Start (under manual update) = Products are priced correctly, until the next auto update.

After update
Alidropship > Settings > Pricing > Click Ok = Product price updates to $4 (instead of $9 as it's ignoring the multiplier)
Alidropship > Settings > Update > Click Start (under manual update) = Products are priced correctly, until the next auto update.

Edit: If I click the item that's listed at $4 on the homepage, the product page shows the correct price of $9. Going back home makes it now say the correct price of $9. BUT in about 15 minutes, if no one views the product, it changes back to $4.
 
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