Price at Payment Gateway doesn't match You Pay total

[Polly]

Hello,

Having an issue where the Payment Gateway total doesn't match the you pay total in the checkout screen, it appears to be picking up the sub total not the total after discount/coupon code applied.

e.g $33.00 shoes less $10.00 discount code,

Sub total = $33.00
Discount = $10.00

You Pay = $23.00

When proceeding to credit card payment and or paypal payment the amount being charged is the $33.00 not the $23.00

Has anybody else have this happen?
Does anyone know why this would happen?
Does anybody know how to fix this?

Thank you
Polly

 

[chris37]

Hello,

Having an issue where the Payment Gateway total doesn't match the you pay total in the checkout screen, it appears to be picking up the sub total not the total after discount/coupon code applied.

e.g $33.00 shoes less $10.00 discount code,

Sub total = $33.00
Discount = $10.00

You Pay = $23.00

When proceeding to credit card payment and or paypal payment the amount being charged is the $33.00 not the $23.00

Has anybody else have this happen?
Does anyone know why this would happen?
Does anybody know how to fix this?

Thank you
Polly

Polly can you provide a screenshot??? , i think i understand what you see.

 

[Polly]

Hey Chris

Great, please see attached screen shots.

Fingers crossed you know how to fix

Cheers

 

[chris37]

Hey Chris

Great, please see attached screen shots.

Fingers crossed you know how to fix

Cheers

You use original plugin, only alidropship company can update the plugin and be correctly calculated.

The only I can do for you myself is to hide it completely,

 

[Polly]

Thanks Chris but yep can't hide this one either. can't exactly go here's a discount but you don't actually get it and pay full price at checkout. If only hey. haha.

Thanks for looking into for me and replying.

Cheers
Polly

 

[chris37]

Thanks Chris but yep can't hide this one either.

Is can be hide with CSS code,