plugin not importing

[Gracie]

Having a problem with the plugin not importing when I use direct import.

 

[Direct Webstore]

You need to provide more details. Describe exactly what happens.

 

[Gracie]

When I select Alidropship direct import and select publish the plugin gives a 403 error

 

[Direct Webstore]

403 means "forbidden page/action" Are you signed into Aliexpress?

 

[Direct Webstore]

Or it may be a corrupted htaccess ... try going to WP-Admin > Settings > Permalinks and clicking Save ... then try to import again.

If that doesn't work .. delete the htacces file and do it again ... but back it up first. This will generate a new one. If it still doesn't work or a new htaccess wasn't generated ... put the backed up htaccess file back and contact support.

 

[Gracie]

Thanks ill try that