Hi DWS, thank you for your prompt reply. I have another problem. I have already sorted any questions in regards in knowledge base but i couldnt find any solution that I can apply. In shipping method i click all countries, and default is US, but when i tried my site, in the check out option where clients fill their information, when it comes to country, it only shows canada, and i tried to click to change it, there was no drop down menu coming out. Please help. Thank you