Order not listed on plugin orders only in woocommerce plugin

#1
Hi,

i have a questions for more advanced users of plugin.

upload_2017-10-26_15-33-47.png

As you see i placed an order on my own website, already paid. And i see the order only in woocommerce order list.
upload_2017-10-26_15-35-38.png

I did not get it in alidropship plugin order list's. What do you think is problem? I will be real greatfull for help :)

EDIT:
upload_2017-10-26_15-46-46.png

I have also checked this two settings but it does not help to see orders in alidropship plugin (theye were checked when i was placing order)
 
Last edited:

Victoria Kudryashova

Administrator
Staff member
#2
Hi,

i have a questions for more advanced users of plugin.

View attachment 1633

As you see i placed an order on my own website, already paid. And i see the order only in woocommerce order list.
View attachment 1634

I did not get it in alidropship plugin order list's. What do you think is problem? I will be real greatfull for help :)

EDIT:
View attachment 1635

I have also checked this two settings but it does not help to see orders in alidropship plugin (theye were checked when i was placing order)
In AliDropship Woo plugin all orders appear in WooCommerce -> Orders section.
 

Victoria Kudryashova

Administrator
Staff member
#4
#5
You did not read my post :( I mentioned that this option was checked at start. Look at first post. And it is still not working. Any soulutions? :(
 
#11
I got the same issue! I have alidrophip woo version, when some one made a purchase I click "Place order automatically" redirect to a page that I have to input the payment method(see attachment)?? I'm not supposed to have that information so I can't complete the purchase.

Question: For each purchase I have to click on "Place order automatically" can I do this automatically?
 

Attachments

Victoria Kudryashova

Administrator
Staff member
#12
I got the same issue! I have alidrophip woo version, when some one made a purchase I click "Place order automatically" redirect to a page that I have to input the payment method(see attachment)?? I'm not supposed to have that information so I can't complete the purchase.

Question: For each purchase I have to click on "Place order automatically" can I do this automatically?
Hello, what do you mean ? could you please be more specific? once you are redirected to AliExpress , you need to put your credit card data to complete the purchase.
 
#13
Hello Victoria, thanks for your reply.
I think I understand now, so when some customer made the purchase on my store I have to click on "Place order automatically" then I have to pay the product with my own credit card for example, is that correct?

And the second question is: can I have this operation automatically? I mean if some customer made a purchase I want these steps to be done automatically.

Thank you!!
 

Victoria Kudryashova

Administrator
Staff member
#14
Hello Victoria, thanks for your reply.
I think I understand now, so when some customer made the purchase on my store I have to click on "Place order automatically" then I have to pay the product with my own credit card for example, is that correct?

And the second question is: can I have this operation automatically? I mean if some customer made a purchase I want these steps to be done automatically.

Thank you!!
Hello, yes, you understood everything right.
You need to click Place order automatically and pay your order on AliExpress anyway.
 
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