Order Email Not Receiving

[Zain]

When customer place an order he received the order email but the vendor/merchant (where the order is placed like me) didn't receive any email. I have checked all the options but I didn't find any option. Please help me out

 

[Victoria Kudryashova]

When customer place an order he received the order email but the vendor/merchant (where the order is placed like me) didn't receive any email. I have checked all the options but I didn't find any option. Please help me out

Hello , have you inserted your email here:

 

[Zain]

Yes I did, but it is a customer copy, I need order receiving email

 

[Victoria Kudryashova]

Yes I did, but it is a customer copy, I need order receiving email

It's not clear for me what do you mean. You receive the same email notifications as your customer. They are not distinct from each other.

 

[Zain]

Yes I have recived the same email as customer but I also want merchant copy like I recvd in my others store

 

[Victoria Kudryashova]

Yes I have recived the same email as customer but I also want merchant copy like I recvd in my others store

As I said before this option is not available: You receive the same email notifications as your customer. They are not distinct from each other.

 

[Zain]

Ohky! Thank you Victoria! Can we manually add that option?

 

[Victoria Kudryashova]

Ohky! Thank you Victoria! Can we manually add that option?

This option is unavailable