No email for abandoned Cart

[debian112]

What is the solution to fix "No email for abandoned Cart"? Email is working on everything else.

 

[debian112]

nvm, it is working. Just delayed!

 

[debian112]

I did an update and it is not working.
How can I get some help?

 

[Dimitriy Strekalov]

I did an update and it is not working.
How can I get some help?

Hello!

We know, that Abandoned Cart doesn't always work as it should, unfortunately. We confirm, that it is a serious issue and we have a plan of total rebuild and redesign of this plugin, so it will always work properly.

I'd like to mention, that it is a quite time consuming action, so it may take a while. We try our best to fix this significant issue, which we truly understand affects our customers' online stores performance.

Thank you for understanding.

 

[debian112]

What is the timeline?

 

[debian112]

is this fixed? I saw a couple of updates come through. I also see some of the emails going through to our email service provider.

 

[Direct Webstore]

we have a plan of total rebuild and redesign

it is a quite time consuming action, so it may take a while

is this fixed? I saw a couple of updates

I could be wrong, but I dont think normal updates will be fixing it. If they are doing a total rebuild and that rebuild includes new database tables, you'd probably have to uninstall the old one and upload the new rebuilt one when it's finished. But just guessing.

I'm sure they will make an announcement in the News or Addons section when it's completed.