New member here - License Screen again and again?

[ofuroinu]

Hi
I have just bought new licenses and activated but I getting license screen again and again.

Please what the problem?


Rgds

 

[Christina]

Hi
I have just bought new licenses and activated but I getting license screen again and again.

Please what the problem?


Rgds

Hello, ofuroinu!

The most common reason why your license key cannot be activated is domain name discrepancy. It can take place after SSL certificate has been installed on your website. Go to Dashboard => Settings => General to make sure your WordPress Address (URL) and Site Address (URL) are the same as your domain name. Change 'http' to 'https' in these fields if your domain name contains https.

Then, check your permalinks as well (please see the screenshot).

 

[ofuroinu]

It is the same but still going to license page

 

[Christina]

It is the same but still going to license page

Well, please PM me your domain name and WP login details to figure the issue out. Thank you.

 

[ofuroinu]

Problem solved already.