Images problem

[JulienB]

Hello,

First problem: On certain product, the image preview disappears:


On the front-end, same result:


But when I clic on it, the image displays well.

Second problem: It is the third time, the principal image disappear from a product. Result, I have to download it manually and redefine it as the principal image...

Any advise?
Thx

Thx

 

[Ekaterina Sayapina]

Hello,

First problem: On certain product, the image preview disappears:

View attachment 3672
On the front-end, same result:

View attachment 3673
But when I clic on it, the image displays well.

Second problem: It is the third time, the principal image disappear from a product. Result, I have to download it manually and redefine it as the principal image...

Any advise?
Thx

Thx

I couldn't reproduce the issue on my computer. Do you have troubles with the same product and the same issue each time?

 

[JulienB]

I couldn't reproduce the issue on my computer. Do you have troubles with the same product and the same issue each time?

Images come back. I will coming back to you if the problem happen again. We can close this for the moment!
Thx