Images dont transfer properly

[Araceli]

Hi!
I am new in this forum. I bought the plugin and did some test to import products. The situation is that either the images don't transfer at all or they are not in the product gallery. Is that supposed to be like that? In the tutorials, it looks like a breeze, but it is not my experience so far.
Also, I saw somewhere that people are "keeping the images in Aliexpress"? I guess it is like a link to the image. Does that make the page load faster? How is that done?
Thanks a lot!

 

[Christina]

Hi!
I am new in this forum. I bought the plugin and did some test to import products. The situation is that either the images don't transfer at all or they are not in the product gallery. Is that supposed to be like that? In the tutorials, it looks like a breeze, but it is not my experience so far.
Also, I saw somewhere that people are "keeping the images in Aliexpress"? I guess it is like a link to the image. Does that make the page load faster? How is that done?
Thanks a lot!

Hello, Araceli!

Could you please send me in a PM your domain name, WP access details and the examples of the products to check the issue?
Thank you in advance.

 

[Araceli]

Hi Christina!
I need your help again. I deleted all the products that I imported (and the images didn't appeared) to try to upload them again and see if the changes I did work. But when I am in the importer, it says that the product has been already imported and doesn't allow me to repeat. Can you help me? How can I re- import the items?

Thanks a lot!

 

[Christina]

Hi Christina!
I need your help again. I deleted all the products that I imported (and the images didn't appeared) to try to upload them again and see if the changes I did work. But when I am in the importer, it says that the product has been already imported and doesn't allow me to repeat. Can you help me? How can I re- import the items?

Thanks a lot!

Hello,

Please make sure that you deleted all the products from Trash tab.