Image of splitted products doesnt show in Frontoffice

[Bruce BKK]

Hi

When I use the new option "Split product variants into separate products", it also split accordingly the image of the variation. For a image of the variation will become "Featured Image". In Frontoffice, It shows correctly in the product list. The problem is when I click on the item, the image doesn't show. It is a blank area instead. To see it , I need to click on the mini picture of the variation, then it's appear.
To be precise, I already activate the parameter "Enable pre-selected variation" in Alidropship customization plugin.
Please help and then this splitting function will be so perfect and save hours to us.
Thank you !!!

 

[Victoria Kudryashova]

Hi

When I use the new option "Split product variants into separate products", it also split accordingly the image of the variation. For a image of the variation will become "Featured Image". In Frontoffice, It shows correctly in the product list. The problem is when I click on the item, the image doesn't show. It is a blank area instead. To see it , I need to click on the mini picture of the variation, then it's appear.
To be precise, I already activate the parameter "Enable pre-selected variation" in Alidropship customization plugin.
Please help and then this splitting function will be so perfect and save hours to us.
Thank you !!!

Can you attach some screenshots please?

 

[Mar]

Hi

When I use the new option "Split product variants into separate products", it also split accordingly the image of the variation. For a image of the variation will become "Featured Image". In Frontoffice, It shows correctly in the product list. The problem is when I click on the item, the image doesn't show. It is a blank area instead. To see it , I need to click on the mini picture of the variation, then it's appear.
To be precise, I already activate the parameter "Enable pre-selected variation" in Alidropship customization plugin.
Please help and then this splitting function will be so perfect and save hours to us.
Thank you !!!

What is this Frontoffice, is it the name of the theme?

 

[Bruce BKK]

Can you attach some screenshots please?

Please have a look in here https://www.maxdecoque.fr/product/?orderby=newest
You will see that the "Homer" collection is fine in list mode but when you one of them, no pic shows up. I use DaVinci theme

@Mar Frontoffice is what I describe as the frontend of my website. In opposition of backoffice or backend. Hope I clear

 

[Ekaterina Sayapina]

Please have a look in here https://www.maxdecoque.fr/product/?orderby=newest
You will see that the "Homer" collection is fine in list mode but when you one of them, no pic shows up. I use DaVinci theme

@Mar Frontoffice is what I describe as the frontend of my website. In opposition of backoffice or backend. Hope I clear

Hello,
I would appreciate if you can send me links to specific items you're having troubles with. It looks like all variation images area there.

 

[Elfstone]

I think that you didn't choose the Default Form Values in variations. I am only familiar with ordinary variation option so I don't know if its possible in split variations. Because if you click on the variant (small one) image it shows up.

 

[Bruce BKK]

Hello,
I would appreciate if you can send me links to specific items you're having troubles with. It looks like all variation images area there.

This is a few of them
https://www.maxdecoque.fr/12-iphone-7-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-6-6s-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-5-5s-se-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-7-plus-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-6-plus-6s-plus-coque-en-silicone-homer/
https://www.maxdecoque.fr/11-iphone-7-coque-en-silicone-homer/
https://www.maxdecoque.fr/10-iphone-7-coque-en-silicone-homer/

@Elfstone I am using Alidropshing Plugin (native) not the woocommerce version. What you menetion seems matching with Woo version and not applicable to Alidropship native plugin

 

[Bruce BKK]

Hello,
I would appreciate if you can send me links to specific items you're having troubles with. It looks like all variation images area there.

@Ekaterina Sayapina
A little up for my case. I am stuck with this problem. Am I the only one with this issue? I am surprise because this bug kills the split function by essence.

 

[Ekaterina Sayapina]

This is a few of them
https://www.maxdecoque.fr/12-iphone-7-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-6-6s-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-5-5s-se-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-7-plus-coque-en-silicone-homer/
https://www.maxdecoque.fr/12-iphone-6-plus-6s-plus-coque-en-silicone-homer/
https://www.maxdecoque.fr/11-iphone-7-coque-en-silicone-homer/
https://www.maxdecoque.fr/10-iphone-7-coque-en-silicone-homer/

@Elfstone I am using Alidropshing Plugin (native) not the woocommerce version. What you menetion seems matching with Woo version and not applicable to Alidropship native plugin

That's strange, I was unable to reproduce the issue. Please send me a pm with your WP access details.