I'm needing some help with my checkout page.

Faisol M

New Member
I am going to launch my store soon and I need to check my checkout page by asking my friend to buy, but there is an issue. After my friend added an item to the cart and filled out the shipping information and clicked "Proceed to Pay", nothing happens and it's just in the same page.

Thank you in advance for your help.
 

Victoria Kudryashova

Administrator
Staff member
I am going to launch my store soon and I need to check my checkout page by asking my friend to buy, but there is an issue. After my friend added an item to the cart and filled out the shipping information and clicked "Proceed to Pay", nothing happens and it's just in the same page.

Thank you in advance for your help.
This information is not enough to give some solution. What payment gateway have you used on your site? Please attach a screenshot of your issue as well - what fields your friend filled in , maybe he missed something.
 

Faisol M

New Member
Thank you for responding. I am using Paypal and my friend didn't miss something. When clicking "Proceed to Pay" in the Cart page as seen here http://prntscr.com/iwhth2, the button doesn't work and nothing happens, but when using "Check out with Paypal", this button works as seen here http://prntscr.com/iwhxgq. Anyone please can give solution for this issue. Thank you
 

Victoria Kudryashova

Administrator
Staff member
Thank you for responding. I am using Paypal and my friend didn't miss something. When clicking "Proceed to Pay" in the Cart page as seen here http://prntscr.com/iwhth2, the button doesn't work and nothing happens, but when using "Check out with Paypal", this button works as seen here http://prntscr.com/iwhxgq. Anyone please can give solution for this issue. Thank you
I can check if you want, please PM me your domain name and WP login credentials
 
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