I got a complaint from Japan : "Unauthorized Product Notice", what I should do?

[Enov]

Hi,

I have a store focused on anime products, like cosplay items, figures, jewellery etc...
and today I got a complaint from a Japan media group

Dear all,

We represent the Japanese animation entitled “ANIME_NAME” and hereby

demand you to take down all unauthorized products from your website:

https://mysite

If you list them on other websites/media, act likewise immediately.

We reserve the right to take any actions or legal proceedings.

______NAME________ Legal Group

What I should do? How I can answer them? maybe If I can tell them I'm doing dropshipping from aliexpress only, and they can talk directly to the seller?

I invested hard 2 months working to get my store working and added around 500 products, I should stop everyting?

Thank you for help

 

[Joshsp87]

What did you do in this situation? I'm running into a similar situation.

 

[Enov]

I removed all products related to that anime, and I'm thinking to close the store, just problems with copyright...

 

[Joshsp87]

Thanks for the info! Are you getting multiple notices from same company or different companies?

 

[Enov]

different companies, even some artists who aliexpress sellers used their arts in hoodies etc...
many of hoodies, posters, phone cases you see with one piece prints etc.. are from artists who didn't authorize that

 

[Joshsp87]

Thanks, you seem like you've been doing the anime niche for some time. Do you mind me asking what kind of average revenue monthly do you do and how long have you been doing your anime store? I hope I'm not being intrusive.

 

[Enov]

300-500usd monthly profit