I don't know why i am getting 2 Pixels on my website

[AryanShirani]

Hi everyone, i have an issue i have 2 Pixel on facebook and i don't understand why, i have added only one so i would like to remove the second one so i don't have any problem with tracking.

check the screen:

 

[Victoria Kudryashova]

Hi everyone, i have an issue i have 2 Pixel on facebook and i don't understand why, i have added only one so i would like to remove the second one so i don't have any problem with tracking.

check the screen:

Have you pasted some code on your site except the field in Customization?

 

[AryanShirani]

Have you pasted some code on your site except the field in Customization?

View attachment 2051

Nope just there

 

[Ekaterina Sayapina]

Nope just there

Our developers are looking into the double Pixel issue. Thank you for understanding.

 

[Zlaja]

I have this same problem... and I have problem with Purchase event...

 

[Ekaterina Sayapina]

I have this same problem... and I have problem with Purchase event...

I will get in touch with you as soon as the issue is resolved.

 

[Wesley]

Hi Ekaterina, can you please get in touch with me when this issue is resolved too? I'm having the same problem..Thanks!

 

[Victoria Kudryashova]

Hi Ekaterina, can you please get in touch with me when this issue is resolved too? I'm having the same problem..Thanks!

It seems that FaceBook itself generates the second one to collect additional statistic. It is not generated by AliDropship plugin and there is no any code we need to remove to make this second pixel disappear. You can contact FB support as well to know the reason .