Hi,
how do I disable stripe receipts in the Alidropship plugin?
I turned it off in Stripe but the customers still get the receipts.
I asked Stripe and this is what they answered:
Thanks very much for getting in touch with us. My name is Killian and I'm more than happy to help.
You could also have turned on email receipts via the API in email receipt parameter field of the plugin, if they are still on, then I'd advise you to get your developer to turn them off for you.
In your case, I can see that they are still on as per the screenshot of a recent charge of $1.00. Bearing this in mind, I'd advise you to reach out to your developer to get email receipts disabled
Well, I don't want to have the receipts disabled. I only want the Alidropship receipts.
Thank you
how do I disable stripe receipts in the Alidropship plugin?
I turned it off in Stripe but the customers still get the receipts.
I asked Stripe and this is what they answered:
Thanks very much for getting in touch with us. My name is Killian and I'm more than happy to help.
You could also have turned on email receipts via the API in email receipt parameter field of the plugin, if they are still on, then I'd advise you to get your developer to turn them off for you.
In your case, I can see that they are still on as per the screenshot of a recent charge of $1.00. Bearing this in mind, I'd advise you to reach out to your developer to get email receipts disabled
Well, I don't want to have the receipts disabled. I only want the Alidropship receipts.
Thank you