Dylan-
Active Member
Alright guys, I have a customer that is very disappointed she received the product in a very basic looking cardboard box. That's due to the fact I used another supplier namely Wiio. Those ****** shipped it like this without a nice box and instructions in contrast with the Aliexpress supplier.
I think she aims for a refund but she did in fact received the product, how should I handle this?
"Did you get my pictures? As you can see no one could give this as gift with nothing to show that it is indeed a legit product. Free shipping is great but you still got my 45$ for a product I can’t give away in its condition. The fact that it arrived late is not so much my problem.
I bought this same product from another company and it came in in great authentic condition.
I guess there’s nothing to expect from your company other than the disappointment I feel and regret."
I think she aims for a refund but she did in fact received the product, how should I handle this?
"Did you get my pictures? As you can see no one could give this as gift with nothing to show that it is indeed a legit product. Free shipping is great but you still got my 45$ for a product I can’t give away in its condition. The fact that it arrived late is not so much my problem.
I bought this same product from another company and it came in in great authentic condition.
I guess there’s nothing to expect from your company other than the disappointment I feel and regret."
