GST/Tax not calculating correctly

[Polly]

Hello,

At checkout - have noticed the GST amount doesn't recalculate once you enter a discount code. Example . $33.00 = $3 gst. less $10 discount = $23 gst is showing as $3.00 but should be $2.09

I asked Alidropship support and have been told that "The GST amount is going to be 10% of the initial price. That's the way the system works."

I'm a little speechless and a little more annoyed that they find this an acceptable answer. I have gone back with a further reply to this effect however I am very interested to know

Does anyone else have this problem?
Or does GST/Tax recalculate correctly?
Or any solutions on how I could rectify this myself?


Thanks in advance any assistance would be grateful.

Polly

 

[chris37]

Hello,

At checkout - have noticed the GST amount doesn't recalculate once you enter a discount code. Example . $33.00 = $3 gst. less $10 discount = $23 gst is showing as $3.00 but should be $2.09

I asked Alidropship support and have been told that "The GST amount is going to be 10% of the initial price. That's the way the system works."

I'm a little speechless and a little more annoyed that they find this an acceptable answer. I have gone back with a further reply to this effect however I am very interested to know

Does anyone else have this problem?
Or does GST/Tax recalculate correctly?
Or any solutions on how I could rectify this myself?


Thanks in advance any assistance would be grateful.

Polly

I don't see the issue here,

Also your customer when they gonna get the discount coupon they doesn't going to care about that either.

same answer