Hello There!
I have a problem with the facebook business addon, when it creates the products catalog feed it uses another content_id than the actual content_id for some products listed on the website and i can't drive retarged ads for that products. For example: I have product A with variations B and C. On my website the content_id for variation B is 12345 and for variation C is 98765. When i generate the feed with the facebook business addon the variation B has a completely different content_id on the feed than the on from the website . Please keep in mind that this happens only for some products.
Best regards,
Daniel M
I have a problem with the facebook business addon, when it creates the products catalog feed it uses another content_id than the actual content_id for some products listed on the website and i can't drive retarged ads for that products. For example: I have product A with variations B and C. On my website the content_id for variation B is 12345 and for variation C is 98765. When i generate the feed with the facebook business addon the variation B has a completely different content_id on the feed than the on from the website . Please keep in mind that this happens only for some products.
Best regards,
Daniel M